If for any reason, you are dissatisfied with your purchase, you can return your packaged coffee within 30 days of your purchase.
To be eligible for a return, your item must be in the original packaging and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will be applied to your credit card or original method of payment, please allow a few business days for payment processing.
To return your product, please mail to 7 Walker Drive, Upton, MA 01568
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.